Free options

We have no limitations in chat functions — you can use
all online consultant features.

  • One consultant for free

    You have one place for the consultant for free

  • Chat on the site with guests

    Classic way of consulting online. We don't limit chat functions. You pay only for extra options

  • Rapid answers

    Use ready answers for frequently asked questions of guests. The system will automatically continue the answer as soon as you start typing

  • Brief information
    about the guests

    The source of transition to the site, date of the first calling, number of visits, the city is displayed. browser type, quantity and addresses of the seen pages

  • Offline-form

    Callpy will send questions of guests to e-mail so far consultants are offline, will collect contacts of guests. You can adjust a window form offline so that it was automatically developed and suggested clients to leave contacts (e-mail, phone)

  • Typing supervision
    of the guests

    The operator can supervise the guest of the site typing the message, even before its sending

  • Browser
    notifications

    Do what you need to. The system will inform you about new events (new guest on the site, incoming messages and calls, missed calls)

  • Spell-check

    Spell -check before sending messages to client

  • Adjustable design of site and label

    Online consultant will perfectly integrate in your site's deign

  • Photos
    of the operators

    Operators photo may be displayed in chat window and on the label

  • Ulimited quantity of sites

    Callpy supports operator's work on several sites

  • Sound notifications

    Sound alert for consultants about new important events (new guest on the site, incoming messages and calls)

  • Chat movement
    on the screen

    Guest and manager always see the needed content

  • Stable work in all of the tabs of the browser

    Chat and video-calls are available in all of the opened tabs (with saving of the chat history)

  • Protected connection (via HTTPS protocol)

    We support websites working at HTTPS

  • Chat history
    (in the consultant panel)

    The chat history with clients is always available to the consultant right in the consultation panel

Additional paid function

Get the full access to all paid Callpy functions for reasonable price

5 consultants

Consultants
1
3
5
20
VIP

3 month

Due day
1
3
6
9
12
Consultant cost Contract cost
396 rub.
5940 rub.
-10%
  • More than one consultant
    (Possibility to hire
    consultants)

    You will be able to hire unlimited amount of consultants and manage them between you sites

  • Detailed information
    about clients including
    contacts

    The system collects contacts of clients from open sources (a name, an avatar, phone, Skype, the site, the VK profile) even when consultants aren't online

  • Unloading of contacts
    of clients (in *CSV)

    You can save the contacts of site's guests in the file

  • Live watching

    Supervise guest actions in real-time

  • Automatic greeting

    Callpy will automatically offer the help to the missing guest

  • Holding
    messages

    If the operator doesn't answer the client, a message with the offer to wait for the answer or to leave the email will be sent to the client

  • Calls from site

    Free online calls between clients and managers

  • Video calls

    Make live video consultations on the site

  • Navigation management

    Guide the guest by the pages, show the content

  • Hints

    Higlight and comment the items on the guest's opened page

  • Highliting of the areas

    Highlight something on the page and your guest will see it

  • Chat transfer
    to colleague

    Operators can transfer the dialogues between each other

  • Branded chat
    with possibility of downloading
    images and logos

    Expanded customization of style of a widget. You will be able to introduce elements of a corporate style, to create your own unique design of a chat and label

  • Integration with CRM

    Allows to attach the dialogues in the chat to contacts, create new contacts right from Callpy, give targets, automatically save the chat history in the CRM, automatically save the client's contacts in the CRM

  • Detailed statistics

    Represent visually the quality of work of consultants. Control of chats, operating time, efficiency of employees

  • Client blocking

    Consultant can block the client by adding him to the blacklist

  • Sending of the dialogues
    by email

    Sending of the dialogues history by email

  • Notification if the client adds the good to cart

    If the client adds the good to cart the system will notify the consultant about this immediately

  • Contacts request form

    Offers visitors to share their contacts before starting a dialog or during a dialog

  • Сбор контактов
    посетителей сайта

    Сбор контактов посетителей сайта через форму Callpy даже когда консультантов нет на сайте. Вы можете настроить поля в форме для сбора данных по Вашему усмотрению. Эта информация доступна консультантам в «информации о посетителе» и в списке клиентов. Данные могут автоматически направляться в CRM-систему — создаются контакты. Все контакты можно выгрузить в *.CSV файл

  • Distribution by departments

    Create groups of consultants and distribute flows of visitors. Set filters by region or by page URL. In each department you can tune separate form with pre-chat fields.

  • Prechat fields

    Create personal forms to collect data about visitors of your site.

  • Offline message

    The possibility to write message to a visitor, which has already left the site. Visitor will receive message when he is back on the site. Visitor will receive the message when he is back on the site. The chat window will be opened and all unread messages will be shown.

  • Sending dialog to
    email from the consultant panel

    If consultant during a dialog receive important information from visitor, he will be able to send the dialog to any email address.

  • Mobile application
    for Android

    Consult your visitors using mobile device on Android OS

  • Mobile application
    for iOS

    Consult your visitors using mobile device on iOS

  • Targeted
    messages
    depending on page URL

    Sending messages to visitor's chat depending on page URL of the visitor.

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For better understanding share links
with colleagues and friends. In demo-version you may face the partial
inefficiency of some functions Callpy.